Shipping policy

Shipping Policy

At Snuggle and Squeeze, we work to process and ship your order as quickly as possible.

Order Processing

Orders are typically processed within 2–5 business days after payment is successfully received.

Orders are not processed or shipped on weekends or holidays. During holidays, promotions, or periods of high order volume, processing may take a little longer.

Shipping

Shipping options and costs are calculated and displayed at checkout based on your delivery address and the items in your order.

Estimated delivery times begin after your order has been shipped. Delivery times may vary depending on the destination, carrier delays, weather, holidays, or other circumstances outside our control.

Order Tracking

When available, tracking information will be provided after your order has shipped. Please allow some time for tracking information to update after the package has been handed to the carrier.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply to reship the order.

Delayed, Lost, or Damaged Packages

Once an order has been shipped, delivery is handled by the shipping carrier. If your package is delayed, lost, or appears damaged, please contact us with your order information so we can assist you with the next steps.

If your package arrives damaged, please take photos of the package and the item and contact us as soon as possible.

Shipping Destinations

Shipping availability is based on the destinations and shipping options available at checkout.

Contact Us

If you have questions about shipping or your order, please contact Snuggle and Squeeze through the contact information provided on our store.